Discovery Parks Mackay

We stayed here from the 27th of Dec 2024 to the 3rd of Jan 2025. Rooms were clean we had a double bedroom family cabin. 2 adults 3 kids. Close the Mackay Harbour and shops. Pool was amazing with a water slide to keep kids happy, mini golf, jumping pillow and a lake to fish in. The washing machines you can pay by card which was great for us. Nice big deck to enjoy the fresh air con in all rooms. We will definitely book here again. Thank you for the stay.

Good sized sites. Deep pool over 2m deep. Water slide splash park jumping pillow mini golf pedal cars and a lake for fishing The kids club from 9 to 12 do great daily activities with something different each day. Nice and quiet and well looked maintained

The park is great the staff 10/10 but the park is aging although clean the cabins need attention the grounds could be amazing but the are kept but this park could be breathtaking I honestly hope the get the budget and help the need to bring this beautiful park up to modern day. I feel for the staff who do an amazing job. The kids have an array of choice for activities and for the dads and mums catch and release Barra. It's worth the stop just saying it could be so much more.

Absolutely appalling customer service from the front desk lady/camp manager. Her attitude and behaviour was beyond atrocious and unbelievably unprofessional. Being called "hillbilly's" to our faces for putting up a gazebo, camp table and chairs on Christmas Day If the issue was the location of where it was, the situation could have easily have been spoken about and we wouldve happily have moved it to where we were allowed. But no communication just horrible, offensive language used towards us which put a foul taste in our mouths. This is so disrespectful and completely unacceptable from someone in her position of 'authority' Instead of ensuring we had a safe and happy stay & experience, we were made to feel not welcome and very uncomfortable We went as far as checking with the grounds keeper the next day to see what the issue was and he replied with the fact that he actually had no issue with it just that we weren't allowed to have a bqq left out (gas bottle) We had 3 families stay throughout 3 cabins for a week over Christmas and are disappointed in this whole situation Also, the cabins with 1 bed room and a set of bunks in the main area is extremely dangerous and need to be taken away asap That top bunk is extremely close to the ceiling fan and should not be able to host that bunk bed for safety reasons HUGE DANGER AND SAFETY HAZARD During our stay there were dogs brought into the pool area with families Will not recommend this accommodation to anyone

If have more then one car can’t park at cabin. Got to park at guest park at front. With no fence or gating. An people can park on side of road and run in to steal stuff off car. Lucky canopy was locked. Both sides where same